Windows and Doors Testimonials

Mr & Mrs Wood, Sproughton

"Last time we had our windows and doors replaced, we didn't have a very good experience. We were therefore a bit apprehensive at having new windows and doors installed again. We need not have worried as all colleagues we met and spoke with were fantastic. John was incredibly professional and helpful, and is a credit to Falcon Windows.

Your two fitters were absolutely brilliant as well. In terms of the products, they are just what we wanted. Our new front door looks great and our windows are solid, secure and are no longer draughty. Thank you to each and every one of you."

Mr & Mrs Barber, Ipswich

"Really happy with the quality and finish of our windows & doors. Scott 7 Ash were so lovely as well. Makes such a difference when workmen in your home are nice to have around!

Thanks also for John & Eamon for all the work in getting us to this point. We're really pleased."

Mrs Clough, Mellis

"They carried out the installation with humour and good grace which is rare these days- and it wasn't an easy installation.

I'm very pleased with the results- the windows etc look better than I could have hoped. I was kept informed of progress as they went along and I really cannot fault them in any way.

I would definitely use Falcon Windows again and feel confident to recommend them to others.

Thank you."

Mr & Mrs Damant, Ipswich

We would like to say a big thank you to Richard & Ben for fitting our new windows, they took great care and consideration to our property and were very kind and polite.

I would recommend Falcon Windows to my friends and family.

Thank you.

Mr Plummer, Ipswich

"Firstly to say how pleased with our new Georgian windows. Not only do they look great but also fitted so well with a very clean and tidy finish by Martyn and his mate Mark, with Ben to help on the finish day. All were very friendly and worked hard without any fuss.

From the start with Falcon Windows all communications with Amy in the office was again very friendly and very efficient with the quotation and survey all carried out quickly and being kept informed by email and letter at all times.

We would certainly recommend Falcon Windows to anyone requiring their services.

Thank you all very much for a first class job."

Mr Nicholls, Reydon

"We have only recently moved to Suffolk and spent considerable time researching window and door companies before approaching Falcon. Their reviews online were excellent. John handled our initial enquiry professionally and could not have been more helpful. Eamon conducted a thorough and informative site survey which enabled us to fine tune our choices. Darren, Ben & Tim completed our installation with care, expertise to ensure all our windows and doors were installed to a very high standard. They were all professional and friendly and the installation ran smoothly. We are delighted with our new windows and doors. A first class service!"

Mr & Mrs Plummer

New Windows Installation

"We are very pleased with our new windows recently installed by Falcon Windows.The old ones removed and the new in quickly and expertly by the hardworking Martin and Mark, with young Ben to help on the second day. It was all caried out in a very friendly way and completed nicely clean and tidy.

The original enquiry and quotation was handled by the friendly,helpful and proficient Amy in the office and Eamon with the survey, all in a professional and competant manner.

Thank you Falcon Windows, we would certainly recommend to anyone."

Mr and Mrs Bland, Badwell Ash

"On behalf of us both, I would like to thank all the staff of Falcon Windows for their excellent service right from the initial stages of quotation through to the installation and completion of the job. We have found them all to be most professional at all times and very willing to help in any way they can. We have been kept up to date with all stages of the job and could rely on them to be reliable and punctual at all times. Now that the job is completed, I can say on behalf of both of us that Falcon Windows have certainly surpassed our expectations in all areas of the process of replacing our windows and will certainly be coming back to them if I need other work in the future"

Mr Kevin Gouldsmith, Needham Market

"Really great service, from the person on the phone, the man who came to do the quote and the two fitters. The quality of the windows and doors are fantastic. They look great. Would recommend to anyone"

Mr and Mrs Clowe

"I like your firm. No job is no problems and you don't mind if I ring you up to look at our door. If there is a problem you don't make us feel like an idiot (silly person)"

Mr & Mrs Steward, Westerfield

"We would like to thank all concerned in the installation of our new windows. From our first meeting with John Garrard your Installations Manager we have received an excellent professional service. Your installers Andy and Scott were polite and helpful, nothing was too much trouble for them. We would certainly recommend Falcon to anyone considering a similar installation"

Mr Greg Nunn, Ipswich

"An excellent and quality job all round, Many thanks"

Mr & Mrs Taylor, Ipswich

"Right from John Garrard's initial visit through to survey and installation every effort was made to ensure that the customer got what they wanted. There was no 'hard sell' from John and we felt very relaxed when discussing all the options as we did with Eamon when he surveyed the house. The installers Billy and Scott could not have been more helpful, friendly ensuring that we were happy at each stage of installation. The quality of their workmanship was very good. All in all we are very happy with Falcon Windows and Linda and I would be happy to recommend them to anyone contemplating having new windows / doors etc"

Mr and Mrs Frost

"My dad has had Falcon in the past and I know it's got an excellent reputation. Brilliant on pricing, takes care when taking out all Windows

Excellent Falcon, keep it up as would definitely recommend you to family and friends.

Brilliant fitters, Andy Scott and Billy keep up the good work"

Jane Beaumont

"I was 100% happy with the whole Falcon Windows experience from my first telephone call, Johns initial quote, Darren and Marks accurate measuring, to the installation by Andy, Billy and Scotty. They were totally professional and also very friendly. I'm so pleased with my Windows, French Doors and new Front Door, I will definitely recommend Falcon to anyone I know who is looking for a quality company to replace their windows and doors

Many Thanks"

K Jeffery

"Windows and Door looking fantastic we are very pleased with the end result.

We thank Darren and Scott for working so efficiently being helpful and pleasant. Thanks also to them for clearing up inside and out every day.

Will not hesitate to recommend Falcon Windows."

Mr and Mrs Gatenby

"Your service from beginning to end has been excellent. Your visit to demonstrate the product was polite, informed, confident and honest. This visit left us in no doubt that we trusted Falcon Windows to provide a great service to us.

Your installers were very competent, confident, polite and informative. They were very easy company for the last two days. Even the singing wasn't too bad!!

I will have no hesitation in recommending Falcon to others.

Thank you, I love our new Windows"

Mr and Mrs Bridden

"Very happy with all the chaps and their hard work. Thank you for your patience, the door is very nice. Also a big thank you for the flowers, very unexpected and beautiful.

Wish you all well as a team. Thank you for a great job done."

Miss Mardell

"Absolutely thrilled with the workmanship and quality of French doors and windows. Fitters really excellent and sales team. Really impressed from start to finish and wouldn't hesitate to recommend you."

Stephen Silburnn

"I am writing to thank you and your staff for installing my replacement windows. I was dreading the whole window buying experience and having spoken to one of your competitors my preconceived ideas rapidly unfolded in front of me! Sharp intakes of breath at bad access, need for scaffolding and an initial quote that would have cleared the National Debt immediately followed by a special price just for me, but only if I made up my mind straight away etc tec. The second company and the only other one I asked was yourself. We were met by John Garrod who had a very pleasant nature, answered all our questions and was very informative and helpful. Incredibly he managed to convey everything that I needed to know without touching a nerve or ruffling my feathers! The second time I met him was when he visited the house and again, he was a perfect salesmen. Have met you at the house I was impressed that the measurements were being taken by someone who was also clearly capable of fitting the windows. There is nothing more annoying than buying something from somebody who has never even seen the item they are selling. When your fitters, Darren and Billy arrived they were pleasant, polite, accommodating and very respectful of carpets, furniture etc. On the second day they were joined by Darren 2 who again was very pleasant and easy to talk to. There were a couple of awkward installations which they dealt with very well. I regard myself as a craftsman and am not easily pleased by other people's work but your staff were in every respect perfect. My wife was particularly impressed with the way Bill vacuumed his way out of the house! My wife and I are so pleased with the finished job and I have already and will continue to recommend your company. Thank you again."

Mr P Newman

I just wanted to take a few moments to express our sincere appreciation for the service and installation work of our Windows and doors.

As your records will show, our enquiries began only in June when we embarked on getting three quotes for what was initially to be replacement windows and patio doors.

Having had your visit to measure up for our requirements and the resulting quote, we had no hesitation in adding front and back doors to our order. Why? Not only were you the most competitive quote, your technical guidance showed you were not just interested in getting the order, but ensuring we were able to make an informed decision all the way through.

Without hesitation we were pleased to recommend you to our neighbours and very please to them also chose Falcon Windows for their replacements.

With your combination of customer focus, personal service, short lead times and competitive pricing, we can honestly say we have enjoyed the experience of doing business with Falcon Windows. It was even a pleasure to hand over the cheque on completion.

Well done to Andy and his crew, very competent installers and nothing too much trouble. Amazing to see how quickly all Windows come out. And all the way through it was obvious they enjoyed what they do.

A highly recommended company to do business with.

Kind regards,

Matt and Gayle Cook

"Thank you for the highly professional work recently carried out at our property.

We found Falcon Windows responsive and straight forward to deal with; the quality of windows and doors is excellent and your installation team could not have been more helpful and professional.

We would also like to thank you for the after sales service we have received - the door has been adjusted a couple of time as it settles on the hinges and the fitters have again been a pleasure to deal with.

Thank you for a great job and we would have no hesitation in recommending your company and its services in the future"

Yours sincerely

Ms Beaumont

"Excellent Service Thank you! Very Professional and business like but also very friendly and eager to help - good quality windows and service provided- Admirered by friends already"

Miss Smith, Ipswich

"Very pleased with my new windows and door. I can’t fault the help and service I received from start to finish from all at Falcon Windows. The team of fitters were first class. I would definitely recommend."

Mrs Mayhew, Witnesham

"The installers took a great deal of pride in their finish, were very polite and worked all day to get the job done without cutting corners. I am extremely impressed with your company and will have no problem in passing on my comments to anyone I know requiring new windows, doors etc."

Sheena Marvell, Walton-on-the-Naze

"Installers very friendly and polite, work well as a team, very efficient service. Will definitely be using Falcon Windows again in the near future. Will recommend to friends and family. Very pleased with the service."

Mr Blew, Bentley

"Lovely high quality windows with polite fitters."

Mr and Mrs Scott, Brantham

"Have been impressed with clarity of information and communication, prompt responses to queries and friendly professional manner by all personnel from Falcon Windows and Mr Misty."